Wednesday,28,February,2024

Refund of Deposit Amount

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Service name:

Refund of Deposit Amount

Service description: Amount paid to tenant when creating new account, refundable when vacating premises
Fees: Free of Charge
Special conditions: Owner of the account is to attend personally.
Authorized person must show the official authorization letter.
Service access: Service Inquiry:
AADC Contact Center (8009008) 24 Hours / 7 days Applying for Service:
Main Branch Telephone 03-7636000 or external branches
Working hours: Main Branch or any external branches during official working hours (7AM – 3 PM) from Sunday to Thursday.
Service Availability: Individuals & Corporate
Service Duration : For commercial and idividual customers (1 Day) for Temprory water or electricity connection (20 Days)

Required Documents

Kinds of refunded DepositsAmountProcess & proceduresRequired documents for refund
Residential Deposit 1000 Request for a final clearance
Payment of invoices
Deactivation of service & closing of account
Final clearance
Copy of ID
Insurance receipt

Commercial Deposit
2000 Request for a final clearance
Payment of invoices
Deactivation of service & closing of account
Final clearance
Copy of trade license
Copy of owner ID
Temporary sites for  (electricity) Deposit 10000 Removing meter & cable from site
Payment of invoices
Deactivation of service & closing of account
Official insurance refund request from the company
Final clearance
Copy of trade license
Copy of attestation of signature
Filling the form related to Settlement & Legal Units.
Power emergency report of removing the meter and cable.
Temporary site (water) Deposit 10000 Removing meter  & water connecter from site
Payment of invoices
Deactivation of service & closing of account
Official insurance refund request from the company
Final clearance
Copy of trade license
Copy of attestation of signature.
Filling the form related to Settlement & Legal Units.
Water emergency report of removing the meter and cable.

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