Mission, Vision & Values

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Our Vision

Al Ain Distribution Company will be amongst the top quartile performers worldwide water and electricity utility companies by 2020

Our Mission

To distribute water and electricity in a reliable, secure, safe, environmentally responsible & cost-effective manner.

Our Values

Commitment to Shareholders

  • Improving the reputation of AADC.
  • Delivering the required return on investment.

Commitment to Customers

  • Ensure provision of water and electricity with the highest levels of quality and excellence
  • Demonstrating professionalism in all customer dealings and ensuring that all business actions are driven by customer needs.

Commitment to People (employees)

  • Treat employees with respect and equality.
  • Focus on recruiting, developing and retaining outstanding people.
  • Recognize and reward achievement.
  • Empower people to maximize their potential and contribution.
  • Promote open and honest communication.
  • Provide a safe and hygienic work environment for all employees.

Teamwork and Trust

  • Value the skills, strengths, and perspectives of a diverse team and promote cross-division teaming.
  • Promote a participatory workplace that enables people to get involved in making decisions about their work that contributes towards common business objectives.


  • Strive to achieve the highest possible standards in day-to-day work and in the quality of the outcomes provided.

Ethical Behavior & Integrity

  • Operate the business following the highest ethical and moral standards.

Corporate Social Responsibility

  • Demonstrate corporate social responsibility by integrating community and social values in the development of corporate business planning.


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