To update its
customers’ data
AADC launches
‘Bayanati
[My Data]’
campaign
•
Hastening to update data ensures
continuity of power supply
•
Such data update concerns customers
havingresidentialandagriculturalaccounts.
•
Bayanati campaign continues all over the
year in customer service centers
•
13 centers at your service in terms of
updating your data.
AADC launched its ‘Bayanati [MyData]’
campaign to update its customers’
data, under the slogan ‘My data is my
way towards a better service’. The
campaign is based on the directives
of the Abu Dhabi Executive Council
regarding approval of ID in conducting
all customer’s transactions. The
company has called upon all its
customers to re-register their own
data through providing their ID cards
to its affiliated customer services
centers (for their data to be updated),
knowing that the second phase of the
campaign encompasses trade centers
and shopping mall, which is meant
to update the data of clients having
residential and agricultural accounts.
The company started launching the
campaign in its main center and in
its customer service centers, and
completed the second phase of data
update in Al Jimi Mall, in Administrative
Center area, Al Ain city. Through this
phase, which lasts for two weeks,
the company aims to reach out to its
customers and inform them about
the importance of updating their
data. Besides, Bayanati campaign in
the upcoming phase shall include Al
Ain Mall and Al Bawadi Mall centers
to reach out to the largest possible
segment of consumers and to spare
them time and effort.
AADC Customer Service Manager,
Abdullah Al Sheriani, stated that the
company is keen to providing the best
services to its subscribers, aiming to
fulfill the company’s values that call
for its commitment towards clients
and ensure provision of water and
electricity services according to the
highest levelsof quality andexcellence.
Al Sheriani added that the company
constantly works on providing a
distinguished service to subscribers,
working since the beginning of
September to update the data of
its clients having residential and
agricultural accounts by registering
their ID cards data through any of
the AADC affiliated customer service
centers.
The company commenced its media
campaign by sending text messages
(sms) to the phones of all subscribers,
distributing advertisements through
monthly water and electricity bills,
shopping malls, and local journals
and radio channels, besides AADC
special social communication pages.
So, the company aims to complete the
personal data update for around 60
thousand subscribers with residential
and agricultural accounts in Al Ain
region and its suburbs by the end of
next December.
It is worth noting that ‘Bayanati’
campaign continues all over the year in
the customer service centers affiliated
with the company, which add up to
13 centers, including Al Ain customer
service centers in Al Ain Municipality.
Hence, the company calls upon
all its customers having residential
and agricultural accounts to register
their own data through submitting
their ID card and interacting with the
campaign, since hastening to update
their data ensures continuity of power
supply and provision of water and
electricity services with the highest
standards of quality and excellence.
7
6
Topic Issue
