FAQ

When will I see the new bill?

If you have a standard bill you should receive it within the next few weeks, that is, when you normally get it.

Why are you advertising this new bill?
Why are the utilities now in separate bills?
Why are you giving this consumption information?
Do I have to pay each bill separately?
Am I identified with the same bar code for each utility bill?
Will I get each bill on the same day?
Will this new bill change the water and electricity prices I pay?
Where on the bill does it say what I have to pay (my due amount) this month?
What does the actual cost mean?
Can I print off my old bills in the new format?
Can I get my bills online?

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