|
Application for Water Pipeline Shifting
|
|
AADC.03.03
|
Service Code
|
|
Application for Water Pipeline Shifting
|
Service Name
|
|
Through this service, contractors and consultants can apply for water lines transfer and assets belonging to Al-Ain Distribution Company, for the project or public/private property in Al Ain.
|
Service Description
|
|
Water Services Shifting and Removing
|
Main Service
|
|
|
Services Category
|
|
Call Center
8009008
|
Smart services
AADC APP.
|
E-services
www.aadce.ae
|
Face-to-face
Customer Centers
|
Service delivery channels
|
|
X
|
X
|
X
|
P
|
|
Documents required
|
Residential/ Agricultural
|
Governmental
|
Commercial/ industrial
|
|
Emirates ID
|
P
|
|
|
|
Trade license
|
|
|
P
|
|
Signature Approval
|
|
|
P
|
|
Request from the consultant (in case of construction)
|
P
|
|
|
|
Copy of the site clearance certificate.
|
P
|
P
|
P
|
|
A copy of the site plan
|
P
|
P
|
P
|
|
Request letter from the company/ institution
|
|
P
|
P
|
|
Required Documents
|
|
1. Submit application and the required documents through the available channels
2. Receive an SMS in case of approval or an email in case of rejection
3. Present at the inspection location according to the confirmed appointment
4. Receive an SMS with rejection or a request to pay in case of approval
5. Receive the Site Clearance Certificate approved by the company
|
Service Delivery Procedures
|
|
The cost is determined by technical supervision fee 20% and the actual cost of transportation
|
Fees / Deposit
|
|
External Relation
|
Internal Relation
|
Service Related Parties
|
|
1. Inspection report and site clearance certificate
2. Report the geographical outline
|
1. Request from the consultant
|
|
Residential Commercial Governmental industrial Agricultural
|
Customer Category
|
|
4
|
Number of touch points to get the service
|
2
|
Number of visits to get the service
|
| |
|
|
|
|
|
|
|