3.2 Application for External Water Pipeline Shifting Quotation


Application for External Water Pipeline Shifting Quotation 

AADC.03.02

Service Code

Application for External Water Pipeline Shifting Quotation 

Service Name

Through this service, contractors and consultants can apply for Water Supply Diversion Quotation, by requesting for proposal price to transfer water services and assets belonging to Al Ain Distribution Company, and getting the initial price before executing the work on the site; for the project or public/private property in Al Ain City 

Service Description

Water Services Shifting and  Removing 

Main Service

Commercial

     Social                 

    Regulation   /Technical

    Information

Procedural

 

Services Category

Call Center

8009008

Smart services

AADC APP.

E-services

www.aadce.ae 

Face-to-face

Customer Centers 

Service delivery channels

X

X

X

P

Documents required

Residential/ Agricultural

Governmental

Commercial/ industrial

Emirates ID

P

 

 

Land drawing

P

P

P

A copy of the site plan

P

P

P

Request letter from the company /institution

 

P

P

Notification of Clearance Certificate

P

P

P

Plan of the proposed increase of the plot of land issued by the Municipality of Al Ain

P

P

P

 

Required Documents

1. Submit application and the required documents through the available channels

2.Receive  transfer quotation

3..Receive  text message to the customer to visit the technical center and open the transfer request services

4.  Fees Payment

Service Delivery Procedures

non

Fees / Deposit

External Relation 

Internal Relation 

Service Related Parties

1.      Notification of Clearance Certificate –NOC (Shared Service with Municipality)

1.  GIS request

 Residential           Commercial         Governmental         industrial      Agricultural

Customer Category

3

Number of touch points to get the service

2

Number of visits to get the service