Manpower Planning and Development Department at the Human Resources and Management Section
of Al Ain Company organized special in-house training courses for the employees of the Customer Service
Department at the company headquarters, which came in the field of excellent performance in customer
service and in communication skills that include body language, team work, creativity and innovation.
Mr. Khalid Al Mansoori, Senior Training Officer, Manpower Planning and Development Department,
stressed that the aim of the courses is to provide the employees with the basic skills of the work and
prepare them to compete with the latest knowledge skills through training and development programs
that help them to perform their tasks and functions duly. Al Mansoori added that continuous training
courses and workshops throughout the year contribute effectively to improving the performance and
establish the concepts embraced by the vision of Al Ain Distribution Company to become the constants of
the training process carried out by the number of employees of the company and who have the certificate
of a certified trainer in various disciplines, that are based upon the modern training methods that simulate
the practical reality and the interaction and participation to improve performance.