Site Clearance Request

AADC.W.SUS.2.1

Service Code

Site Clearance Request

Service Name

Site clearance is requested to assure that the location has no Water connection service for the purpose of area space addition or establishing new building.

Service Description

Subsidiary Supplementary

Services Category

Commercial

Social

Regulation /Technical

*     Information

Procedural

Residential Commercial Governmental industrial Agricultural

Customer Category

N/A

Excluded Category

N/A

Package

Call Center

Smart services

E-services

Face-to-face

Service delivery channels

X

X

X

P

If clear site: 3 steps / 6 minutes in Al Ain Municipality

If there is service line: customer should apply for shifting/ Diversion service request

Number of steps / duration

Documents required

Residential/ Agricultural

Commercial/ industrial

Governmental

Copy Of Owner's ID

        

 

 

Copy Of Trade License

 

        

 

Copy Of Authorized Signatures

 

        

 

Consultant letter requesting the detection of service lines (in the case of construction).

        

        

        

Letter From Company

 

        

        

Site Plan

        

        

        

Copy of approved supply arrangements (for electricity only

        

        

        

Town Planning book + diagram (in case of increases).

        

        

        

Required Documents

         Submit required documents to Al Ain Municipality and pay fees

         AADC will receive the documents online through billing system for follow up by specialist staff.

         Receive SMS for Location Visit date

         Issue approved site clearance from AADC.

Service Delivery Procedures and Stages

Dhs 100

Fees / Deposit

Credit Card

Cheque

Cash

Fees/ Deposit payment method

X

P

P

         AADC service centers

         Smart AADC Application

         E-payment through AADC Web site.

         Kiosk devices

         Banks and Exchange

         Abu Dhabi Government site

         IVR payment by dialing the number 8009008

         Emirates Post

Payment Channels

 

Not Related

Related

Service Relation

 

P

AlAin Minucipility

Related parties

approved supply arrangements must be done before appling for site clearance request

Terms of service

No Water connection in the location

Service outputs

E-services

Telephone

E-mail

SMS

Communication method with customer

X

P

P

P

Sunday to Thursday:

 

Branches

Working Hours

Cashier Closing Hour

1.Al Souq (Emirates Complex) Center

08:00 AM-07:30 PM

07:30 PM

2.Hilli Mall Center

10:00 AM- 09:00 PM

08:30 PM

Al Ha 3. Al Hayar Center

08:00 AM-0 3:00 PM

01:30 PM

4.Al Saad Center

08:00 AM- 03:00 PM

01:30 PM

5.Al Wagan Center

08:00 AM- 03:00 PM

02:00 PM

6.Technical Services Center

08:00 AM- 03:00 PM

02:00 PM

7.Mezyad Municipality Center

08:00 AM- 02:30 PM

02:00 PM

8.Al Ain HQ Municipality Center

08:00 AM- 03:00 PM

02:00 PM

9.Al Maqaam Municipality Center

08:00 AM- 02:30 PM

01:30 PM

For inquiries Call Center 8009008 works to receive some requests and respond to inquiries around the clock.

Service delivery Centers