Water Meter Reinforcement Request

AADC.W.SS.2.2.2

Service Code

Water Meter Reinforcement Request

Service Name

Strengthening waterline by changing the current line with the bigger line, due to extreme consumption such as expanding the property and increasing the number of family members.

Service Description

Subsidiary Supplementary

Services Category

Commercial

Social

Regulation

Information

*    Procedural

Residential Commercial Governmental industrial Agricultural

Customer Category

Non

Excluded Category

Non

Package

Call Center

Smart services

E-services

Face-to-face

Service delivery channels

X

X

X

P

16 Steps / 10 minutes face to face duration -

5-15 working days with the employee concerned

Number of steps / duration

Documents required

Residential/ Agricultural

Commercial/ industrial

Governmental

Copy Of house member IDs and passports.

P

 

 

Letter From Company

 

P

P

Copy Of Trade License

 

 

 

Site Plan

P

P

P

Copy Of Authorized Signatures

 

P

P

Official letter

 

P

P

Required Documents

  Attendance and Appling in one of Service delivery Centers

Service Delivery Procedures and Stages

As Calculate and Measured

Fees / Deposit

Credit Card

Cheque

Cash

Fees/ Deposit payment method

P

X

P

         AADC service centers

         Smart AADC Application

         E-payment through AADC Web site.

         Kiosk devices

         Banks and Exchange

         Abu Dhabi Government site

         IVR payment by dialing the number 8009008

         Emirates Post

Payment Channels

 

Not Related

Related

Service Relation

 

P

Accreditation from another section

Related parties

The application must be approved for loading, inspection and approval of the drawings before strengthen the meter as a prerequisite

Terms of service

Meter reinforcement / Strengthen current voltage

Service outputs

E-services

Telephone

E-mail

SMS

Communication method with customer

X

P

X

P

Sunday to Thursday:

 

Branches

Working Hours

Cashier Closing Hour

Al Ha Al Hayar Center

08:00 AM-0 3:00 PM

01:30 PM

Al Saad Center

08:00 AM- 03:00 PM

01:30 PM

Al Wagan Center

08:00 AM- 03:00 PM

02:00 PM

Technical Services Center

08:00 AM- 03:00 PM

02:00 PM

For inquiries Call Center 8009008 works to receive some requests and respond to inquiries around the clock.

Service delivery Centers