Inspection Request

AADC.E.SUS. 1.2.2

Code Number

Inspection Request

Service Name

Request power inspection

Request Description

Residential Commercial Governmental industrial Agricultural

Customer Category

Call Center

Smart services

E-services

Face-to-face

Service delivery channels

X

X

P

P

9 steps / 12 minutes with the service staff - 5 working days with the concerned employee (Engineer)

Number of steps / duration

 

Documents required

Residential/ Agricultural

Commercial/ industrial

Governmental

A letter from the consultant stating that the electrical works are finished

   

 

   

Copy of the identity of the owner from both sides

   

 

 

A picture of the site map

   

   

   

Copy of the building permit

   

   

 

Technical inspection reports

   

   

   

Electrical Safety Certificate

   

   

   

Technical inspection reports of electrical installations

   

   

   

Certificate of Business License and Certified Engineer Certificate

   

   

   

He wrote the responsibility of subcontractors for internal electrical connections

   

   

   

Books made of electrical panels

   

   

   

A copy of the approved supply arrangements or an image of the network connection plan

   

   

   

Copy of the commercial license

 

   

 

Request technical inspection from the electrical contractor

   

 

 

Temporary delivery (in case of temporary delivery)

   

   

   

Request for the owner / government department

 

 

   

Required Documents

 

1. Submission of required documents

2. Determine the inspection date

3. Receive a rejected text message or invoice value for payment and complete the procedure

4. Receive the service

 

Service Delivery Procedures and Stages

Dhs 100 after the second visit

Fees / Deposit

Credit Card

Cheque

Cash

Fees/ Deposit payment method

P

P

P

         AADC service centers

         Smart AADC Application

         E-payment through AADC Web site.

         Kiosk devices

         Banks and Exchange

         Abu Dhabi Government site

         IVR payment by dialing the number 8009008

         Emirates Post

Payment Channels

 

Not Related

Related

Service Relation

P

 

 

Related parties

Inspection is only approved after the approval of the delivery schemes

Terms of service

Internal extensions inspection

Service outputs

E-services

Telephone

E-mail

SMS

Communication method with customer

P

X

X

P

Sunday to Thursday:

 

Branches

Working Hours

Cashier Closing Hour

1.Al Hayar Center

08:00 AM-0 3:00 PM

01:30 PM

2.Al Saad Center

08:00 AM- 03:00 PM

01:30 PM

3.Al Wagan Center

08:00 AM- 03:00 PM

02:00 PM

4.Technical Services Center

08:00 AM- 03:00 PM

02:00 PM

For inquiries Call Center 8009008 works to receive some requests and respond to inquiries around the clock.

Service delivery Centers