Additional Meter Request

AADC.E.SS.1.2.3

Service Code

Additional Meter Request

Service Name

Adding a meter to each new unit, due to additional constructing such as expansion of the property.

Service Description

Subsidiary Supplementary

Services Category

Commercial

Social

Regulation

Information

*    Procedural

Residential Commercial Governmental industrial Agricultural

Customer Category

Non

Excluded Category

Non

Package

Call Center

Smart services

E-services

Face-to-face

Service delivery channels

X

X

X

P

16 Steps / 10 minutes face to face duration - 20-42 working days with the employee concerned

Number of steps / duration

Documents required

Residential/ Agricultural

Commercial/ industrial

Governmental

Copy Of Owner's ID

P

 

 

Letter From Company

 

P

P

Copy Of Trade License

 

 

 

Site Plan

P

P

P

Copy Of Authorized Signatures

 

P

P

Official letter of no objection from the municipality

 

P

P

Required Documents

Attendance and Appling in one of Service delivery Centers

Service Delivery Procedures and Stages

By measurement

Fees / Deposit

Credit Card

Cheque

Cash

Fees/ Deposit payment method

P

X

P

         AADC service centers

         Smart AADC Application

         E-payment through AADC Web site.

         Kiosk devices

         Banks and Exchange

         Abu Dhabi Government site

         IVR payment by dialing the number 8009008

         Emirates Post

Payment Channels

 

Not Related

Related

Service Relation

 

P

Al Ain municipality and accreditation from another section

Related parties

The application must be approved for loading, inspection and approval of the drawings before adding the meter as a prerequisite

Terms of service

Adding a meter to each new unit.

Service outputs

E-services

Telephone

E-mail

SMS

Communication method with customer

X

P

X

P

Sunday to Thursday:

 

Branches

Working Hours

Cashier Closing Hour

Al Ha Al Hayar Center

08:00 AM-0 3:00 PM

01:30 PM

Al Saad Center

08:00 AM- 03:00 PM

01:30 PM

Al Wagan Center

08:00 AM- 03:00 PM

02:00 PM

Technical Services Center

08:00 AM- 03:00 PM

02:00 PM

For inquiries Call Center 8009008 works to receive some requests and respond to inquiries around the clock.

Service delivery Centers