Request to Move balance from one account to another

AADC.AMS.SS.3.1.5

Service Code

Request to Move balance from one account to another

Service Name

Customer desire of transferring stopped deposit amount or credit amount from account to another account

Service Description

†††††††††† ††Subsidiary ††††††††††††††††††††††††††††††††††††††††††††††Supplementary

Services Category

Commercial

††† Social

††† Regulation /Technical

††† Information

*    Procedural

Residential ††††††††††Commercial††††††Governmental†††††industrial ††††Agricultural

Customer Category

Non

Excluded Category

Non

Package

Call Center

Smart services

E-services

Face-to-face

Service Channels

X

X

X

P

 

5 steps / 15 minutes - Duration of completion 10 days (depends on the procedure of transferring the amount by theconcerned employee)

Number of steps / duration

 

Documents required

Residential\

Agricultural

Commercial

Industrial

Government

Official letter from the Institute or company

 

 

P

P

Copy of Trade license

 

P

 

 

Copy of Emirates ID

P

P

P

P

Presence of the applicant or his representative.

P

P

P

P

Copy of Industriallicense

 

 

P

P

Copy of Clearance (when ask to transfer the deposit amount in stopped account)

P

P

P

P

Copy Of Authorized Signatures

 

P

P

P

 

 

Required Documents

Visit any AADCís Customer Service Center and submit required documents.

Service Delivery Procedures and Stages

N/A

Fees / Deposit

Credit Card

Cheque

Cash

Methods of payment

X

X

X

         AADC service centers

         SmartAADC Application

         E-payment through AADC Web site.

         Kioskdevices

         Banks and Exchange

         Abu Dhabi Government site

         IVRpayment by dialing the number 8009008

         Emirates Post

Payment Channels

 

Not Related

Related

Service link

P

 

 

Relatedparties

Attendance of the applicant or his representative for signing the request.

Terms of service

transferring deposit amount or credit amount from account to another account

Service outputs

E-services

Telephone

E-mail

SMS

Ways to communicate with the Customers

X

P

X

P

Sunday to Thursday:

 

Branches

Working Hours

Cashier Closing Hour

1.Al Souq (Emirates Complex) Center

08:00 AM-07:30 PM

07:30 PM

2.Hilli Mall Center

10:00 AM- 09:00 PM

08:30 PM

Al Ha 3. Al Hayar Center

08:00 AM-0 3:00 PM

01:30 PM

4.Al Saad Center

08:00 AM- 03:00 PM

01:30 PM

5.Al Wagan Center

08:00 AM- 03:00 PM

02:00 PM

6.Technical Services Center

08:00 AM- 03:00 PM

02:00 PM

7.Mezyad Municipality Center

08:00 AM- 02:30 PM

02:00 PM

8. Al Maqaam Municipality Center

08:00 AM- 02:30 PM

01:30 PM

 

For inquiries Call Center 8009008 works to receive some requests and respond to inquiries around the clock.

Service delivery Centers